Genetic Data Privacy & Consent

If you choose to include genetic or pharmacogenomic information in a case or document, it is treated as sensitive health information and may be included in the analysis you request. The storage, AI-processing and deletion limitations in the Privacy Policy apply. This is not a promise of validated genetic testing or a laboratory service.

Saving information, requesting an AI analysis and authorizing disclosure to another person are different purposes. Not all current workflows provide separate, versioned consent controls or an in-app withdrawal option. This policy does not claim that those controls already exist or replace any consent required by law. Contact legal@medconcil.com about permission, withdrawal or stopping further processing.

Deleting a patient profile does not currently automatically remove every associated document, Council result or copied context. A document-removal action may also require follow-up if storage deletion fails. For removal of an individual document, case, medical profile or account and related records, submit a privacy request specifying its scope.

Backups, logs and copies held by providers require separate handling; no immediate or fixed-time purge is promised here. Information may be retained only where permitted or required by applicable law, for example specific legal obligations or necessary payment-security and fraud-prevention records. These exceptions do not override applicable deletion rights. Ask us which records and grounds apply to your request.

MedConcil cannot erase a copy you or another recipient already downloaded to a system outside its control. This does not remove any applicable duty to notify processors or other recipients of a deletion request.

Depending on applicable law, you may request confirmation of processing, access, correction, a copy, deletion, information about recipients, or withdrawal of consent. Requesting a copy is distinct from an automatic export feature. Some Council results have individual report exports; comprehensive Medical History export in particular formats is not promised.

Send requests to legal@medconcil.com. Identify your account and whether the request concerns a document, case, patient profile or the whole account. For another person's records, explain your authority. We may need proportionate information to verify identity and authority. Do not send medical documents, passwords or full payment-card details by ordinary email; ask for a secure method if more information is needed.

Withdrawal concerns future consent-based processing and may affect the services available to you. It does not itself erase previous analyses or downloaded copies; specify any deletion request separately. Applicable statutory rights and response requirements remain in effect.